Shani Taylor

Shani Taylor is a GTM leader with experience building and scaling high impact pre-and post-sales teams. She is currently Senior Director of Customer Experience and Solutions at Figma. Shani was an early employee at Airtable where she joined as the first Customer Success Manager and helped to build and scale the Success and Solutions organization to more than 100. Shani holds an MBA and MS in Design Innovation from Northwestern University, an MHS in Health Communication from Johns Hopkins University, and a BS in Psychology from Duke University.